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Understanding your Rights and Responsibilities

Did you know....

-After an accident the insurance company must return your vehicle to pre-accident condition

-The insurance company actually owes you the money and not your repair facility; meaning that if they don't cover the full bill, you owe your repair facility the difference.

-The following website link will outline what constitutes unfair claims practices by the insurance company:

-You have a right to hire a public adjuster to review your damages if you are in doubt as to whether you are being fairly compensated by your insurance company. We can get you in touch with an appraiser that will help ensure you get what you are owed.

-If you have any kind of driver assistance systems, you should see some sort of calibrations on your estimate depending on the work to be done. These systems include but are not limited to; 360-degree camera, forward collision avoidance, blind spot monitoring, adaptive cruise, lane keep assist. If you have any of these systems and are not seeing calibrations, ask the repair facility about it. If it is on your estimate from the repair facility and not on the insurance company's estimate, ask them why. These systems were created for your safety and must be verified to be functioning as intended by your vehicle maker.

-Something that looks pretty minor can add up very fast. There are many necessary procedures to ensure the absolute best outcome. The total cost to repair the vehicle below was $11712.37

Minor right side body damage to the fender on a 2021 Chevy Traverse
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